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Delivery
We deliver to 19 countries. The delivery cost is shown in your bag and at checkout before you pay, in the same currency as your prices.
Where we deliver
| Country | Currency | Standard tracked delivery | Delivery time after dispatch |
|---|---|---|---|
| United Kingdom | GBP | £5 | 2–4 business days |
| Germany, Austria, Netherlands, Belgium, France, Luxembourg, Ireland, Finland, Italy, Spain, Portugal | EUR | 9 € | 4–8 business days |
| Denmark | DKK | 69 kr | 4–8 business days |
| Sweden | SEK | 99 kr | 4–8 business days |
| Norway | NOK | 109 kr | 5–9 business days |
| Switzerland | CHF | CHF 9 | 5–9 business days |
| United States | USD | $10 | 5–10 business days |
| Canada | CAD | $14 | 5–10 business days |
One flat rate per order, whatever you put in the bag. There is no express option at the moment.
When your order leaves
We pack and hand orders to the carrier within 1–3 business days of payment (Monday to Friday, UK public holidays excluded). You get an email with the tracking link when the parcel is on its way. Delivery times are estimates from the day of dispatch; carriers can be slower around public holidays and in remote areas.
Customs, duties and taxes
For deliveries inside the United Kingdom, the total at checkout is what you pay. Nothing is added on arrival.
Parcels to every other country cross a customs border. Your country may charge import VAT, customs duty or a handling fee when the parcel arrives. These charges are not included in our prices or delivery cost, are set by your country’s authorities and are paid by the recipient to the carrier. If you refuse to pay them, the parcel is returned to us; we then refund the price of the goods, minus the delivery cost we paid in both directions.
Packaging
Hand wraps, ropes and towels travel in a paper mailer; gloves and shorts in a cardboard box. Please recycle what you can.
Something wrong with the delivery?
If tracking stops moving for more than five business days, or your parcel arrives damaged, email support@kelvonaa.shop with your order number and, for damage, a photo. We will trace the parcel with the carrier or send a replacement. Your statutory rights are not affected.
Changed your mind instead? See Returns & refunds.